WARRANTY CONDITIONS

In addition to mandatory warranty provisions specified by the Australian Consumer Law, this document delineates the terms and conditions of the limited warranty applicable to the Liftable office furniture range. The key points are summarised below:

Duration of Warranty:

• The limited warranty remains valid for five (5) years from the purchase date for mechanical workmanship.
• For all electrical items and parts the warranty is for 2 years
  
• Proof of purchase in the form of the original receipt is a prerequisite.

Coverage:

• Defects in materials and workmanship on all principal components of the Liftable office furniture are covered by the limited warranty.
• Notably, wear and tear or misuse are not covered, and the warranty is non-transferable, restricted to the original purchaser.

Actions in Case of Defects:

• Liftable office furniture will evaluate the product to ascertain its eligibility under the limited warranty.
• If covered, Liftable office furniture may opt to repair the defective product or replace it with an identical or comparable product or parts, at its discretion.
• Liftable office furniture bears the costs of repairs, spare parts, labor, and travel for repair staff, provided the repair does not involve unauthorised work. The replacement of defective/damaged parts can also be done by the purchaser without affecting the warranty providing the work has been approved by Liftable.
  
• Replaced parts become the property of Liftable office furniture.
• In the event the product is no longer available, a suitable replacement will be provided.

Exclusions:

• The limited warranty does not extend to products that have been improperly stored or assembled, used inappropriately, abused, misused, altered, or cleaned with unsuitable methods or products.
• Exclusions also cover normal wear and tear, cuts, scratches, or damage resulting from impacts, accidents, spillage, or the natural decline in functionality over time.
• The warranty does not apply to any unauthorized repair work.
• Products placed outdoors, in prolonged direct sunlight, or in a humid environment are not covered.

It is imperative to retain the original purchase receipt and adhere to the stipulated terms and conditions for the warranty to remain valid. Customers experiencing issues with the Liftable office furniture should contact Liftable office furniture to initiate the warranty claim process.

Liftable office furniture retains the right to introduce product improvements or modifications to specifications without prior notification.

For any inquiries, please reach out to us: